Support
Questions about Splentra? We’re happy to help.
Email us
Write to hello@splentra.app from the email address you use with Splentra.
We aim to respond within 2 business days.
Common questions
An invite link won’t open the app
Open the link on the phone where Splentra is installed. If you don’t have Splentra yet, install it first, then come back and open the invite link again. Invite links expire after 7 days, so if yours has expired, ask the group owner to share a new one.
Importing from Splitwise, Settle Up or a CSV file
In the app you can import from Splitwise, Settle Up or a CSV file. Every import creates a new group. If something doesn’t come across as expected, email hello@splentra.app and tell us which app you imported from.
Deleting your account
You can delete your account in the app, or ask us by email. See how account deletion works.
Privacy questions
Read our Privacy Policy, or email hello@splentra.app.
Reporting content, complaints and appeals
To report something in Splentra that is illegal or breaks our rules, use Report in the app or our report form — no account needed. To complain about a decision or appeal it, see Complaints and appeals.
Who can use Splentra?
Splentra is for adults aged 18 or older.
Which devices does Splentra work on?
Splentra is a mobile app for iPhone and Android. There is no web version. It isn’t available in the App Store or Google Play yet.