Delete your Splentra account

This page explains how to delete your account in Splentra: Split Bills, the app by Perfevo LLC, and what happens to your data.

Delete your account in the app

1. Open Splentra and go to Settings.
2. Under Danger Zone, tap Delete Account.
3. Read the information, confirm that you understand, and confirm the deletion.

Before you start

• Settle up first. You can’t delete your account while you still owe money in a group. Record those payments, then try again.
• If you signed in with Apple, you’ll be asked to confirm with Apple during deletion.
• Deleting your account doesn’t cancel a subscription. If you subscribed through the App Store or Google Play, cancel it there.

Can’t use the app?

Email hello@splentra.app from the email address of your Splentra account, and we’ll help you.

What happens to your data

• Your sign-in account is deleted.
• Your profile is anonymised: your name becomes “Deleted User”, your email address is replaced and your phone number is removed.
• Your profile photo is deleted.
• Groups you own pass to the member who joined them earliest. A group with no other members is archived.
• You leave all your groups. Pending invites you sent are cancelled, all blocks involving you are removed, and repeating expenses you created stop.
• Expenses and payments in groups you shared with others stay in those groups, so the other members’ balances remain correct.
• Our encrypted backups are kept for 30 days and then deleted automatically, so information from your account may remain in a backup for up to 30 days after deletion.

For more about how we handle data, read our Privacy Policy. Questions? Contact support.